UP TO 50% OFF ON PLAYGROUNDS TODAY!

FREQUENTLY ASKED QUESTIONS

Who is that character on your website?

Meet Pete - the face of Playground Experts. Pete is a hard working, extremely good-looking individual, whose sole objective in life is to help create fun play environments for children of all ages. While Pete is young, his family has been developing playgrounds for more than 40 years. It's in his blood!


Pete enjoys: long walks on the beach, afternoons at the park with his family and creating affordable playgrounds to help spread play to those who need it most.

Does my playground need safety surfacing?

Children fall...it's what they do! Because of this, all playgrounds are mandated to have appropriate safety surfacing based on the structure's critical fall height (CFH). While we're the Experts of play, the ASTM are the experts of safety and we comply with any and all of their demands when it comes to child safety. So with all that said... YES, you'll need some sort of playground safety flooring whether it be engineered wood mulch, rubber mulch, poured-in-place rubber, rubber tiles or synthetic turf.

What is the warranty on your products?
playground warranty

The majority of our playground structures come standard with a limited lifetime warranty on: metal uprights, metal hardware & bolt-through connections.


A fifteen year warranty exists on: metal decks, pipes, rungs, rails & loops & rotationally molded products.


Other warranties exist and can be provided upon request.


While these warranties pertain for most of our playground structures, several warranties may differ on select units.

What is the quickest way to buy a playground?

When planning a new playground, sometimes people get lost in the many decisions involved. To provide simple and FAST playground projects, our Experts have put together several playground packages that include: a playground structure, engineered wood fiber safety surfacing, playground boarders and certified installation. Our playground bundles are the perfect way to move your playground project along at lightning speeds!

Are your playground structures safe?

OF COURSE! All of our playground products meet and often times exceed safety standards set by both the American Society of Testing Materials (ASTM) and the Consumer Product Safety Commission (CPSC). All of our manufacturers have been in the playground industry for many decades and deliver the safest products available.

How long have you been a Playground Expert?
experienced playground vendor

At Playground Experts, we've dedicated the past 40 years to being a resource for fun for customers in varying industries and lifestyles.


Our experience in the playground industry has gifted us with a wealth of knowledge on the ins and outs of tackling a playground project from initial consultation through final installation.

Do you offer installation on your park and playground projects?

playground installation

Yes! We have a nationwide partnership with certified playground installation crews. All of our installation teams have been factory certified and will install your play equipment to meet all safety standards.


While we do offer installation services, some of our play and site equipment is rather simple to set up. When dealing with an Expert, we will notify you of whether a professional installation or a community/self installation would be most cost effective.

Do you come on-site for in-person meetings?

In order to keep our prices among the most affordable in the playground industry, our Experts utilize a wide range of software and technologies to conduct playground consultations via phone, email, video conferencing, etc. For playground environments free from heavy trees and shrubbery, we can even accurately measure your site via satellite. We don't mean to brag but... we're pretty awesome at this thing called playground design and installation!

Do you offer financing options?

Yep! We work closely with a few financing partners who help provide play now, pay later terms. Simply request more information from your Playground Expert when speaking with them about your project.

Do you offer custom playground design services?

Simple answer, yes! Longer answer, our experience and past playground projects has allowed our playground artists to create hundreds of playground structure designs. We have selected 50-60 of our favorite designs and uploaded them to our website. With that said, if you don't see one that strikes your fancy, we are more than happy to craft a playground that does!

Got Questions? We Have Answers!


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